This page contains an additional listing of supported services organized by audience group. It also provides information regarding when it is necessary to contact one of the other IT groups.
Who We Support
- Blackboard (Student courses)
- Campus Wireless (Eduroam)
- (Lecture video recording and viewing)
- Software Licensing (Purchase a variety of software)
- Student Information Management Systems (SIMS) (Student records)
- SURFS (Student grades, billing, and finance)
- IT Training Resources (Support, documentation, forms, and frequently asked questions for UMB applications and services)
- UMID (Account management and Shibboleth, single sign-on login)
- Blackboard (Student courses)
- Campus Telephone Service (Assistance with voice mail)
- Campus Wireless (Eduroam — international higher education wireless network)
- (Lecture video recording and viewing)
- Networking Services (Wireless, jack activation, DNS and DHCP requests)
- Software Licensing (Purchase software)
- Community System (Add non-UMB persons to the campuswide directory)
- UMID (Account management and Shibboleth, single sign-on login)
- Networking Services (Wireless, jack activation, DNS and DHCP requests)
- Campus Telephone Service (Assistance with voice mail)
- Software Licensing (Purchase software)
- Community System (Add non-UMB persons to the campuswide directory)
- UMID (Account management and Shibboleth, single sign-on login)
- Campus Wireless (Eduroam — international higher education wireless network)
- IT Training (Information and support for UMB applications)
- VPN Assistance (Remote connection to UMB)
Contact
Help Desk
601 W. Lombard St.
Suite 540
Baltimore, MD 21201