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Information and News

Help Shape the Future of IT Support: Try the New SysAid Self-Service Portal Chatbot!

CITS is excited to invite faculty, staff, and students to explore the SysAid Self-Service Portal — and to help us improve one of its newest features: the artificial intelligence-powered chatbot.

New Software Requests and Approval Timeline for SRE users

All new software requests for the SRE must be submitted by noon Thursdays. Requests received after the deadline will be reviewed during the next request cycle, which may delay availability.

CITS Launches New AI Tools Site to Support Safe, Smart AI Use at UMB - The Elm

This resource lists approved, restricted use, and prohibited AI tools to support safe, secure, and responsible use across campus. 

Microsoft Copilot Image

M365 Copilot Chat- Crafting Effective Prompts

Microsoft Copilot is now available to the UMB community. Learn more about    For additional information including instructions on accessing Copilot, visit the Copilot webpage. 

Connect with CITS:

CITS Upcoming Projects

CITS is dedicated to enhancing the technological experience at UMB, and we have several projects underway. We are particularly excited about two of these initiatives:

  • Consulting Project Underway to Enhance Student Experience Through Improved Records and Registration Business Processes
  • Experience Dashboard Under Development for UMB Students

To learn more about either of these projects, please visit the  page.

CITS Strategic Reports

To learn more about CITS goals and projects that have been taking place, please visit the CITS Strategic Reports and Projects page.

CITS Calendar 

To view important information about scheduled application upgrades, maintenance, and downtime, please view the . 

CITS Newsletter

To view CITS' quarterly updates please visit our IT Newsletter page

Contact

Help Desk

601 W. Lombard St.
Suite 540
Baltimore, MD 21201

410-706-4357 help@umaryland.edu

Office Hours:

Weekdays
8:00 a.m. to 5:00 p.m.

The 91大神, Baltimore is the founding campus of the University System of Maryland.

620 W. Lexington St., Baltimore, MD
21201 | 410-706-3100

The 91大神, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination.
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